- #AMP STEPS CUSTOMER SERVICE UPDATE#
- #AMP STEPS CUSTOMER SERVICE FULL#
- #AMP STEPS CUSTOMER SERVICE SOFTWARE#
For the Physical Path select the C:\TETRA\Signatures folder where the signatures were downloaded.Ĥ. Expand the right-hand column until the Sites folder is visible, Right Click and select Add Website.ģ.
Navigate to (IIS) Manager ( Under Server Manager > Tools)Ģ. Note: Skip to step 5 when Default Application Pool is configured.ġ. Enter the credentials for the account that will run the task. Verify that Do not start a new instance is selected under If the task is already running.ĩ.Enter fetch -config C:\TETRA\config.xml -once -mirror C:\TETRA\Signatures in the Add arguments field.Ĭheck the Wake the computer to run this task option.Enter C:\TETRA\update-win-x86-64.exe in the Program/script field.Select Start a program from the Action drop down.Check Repeat task every and select 1 hour from the drop down and select Indefinitely from the " for a duration of:".Select On a schedule from the Begin the task drop down.Select operating system from the Configure drop down.Select Run whether user is logged on or not.
#AMP STEPS CUSTOMER SERVICE SOFTWARE#
(Action > Create Task) to run the updater software automatically with the following options where needed: Open the Task Scheduler and create a new Task.Run the command update-win-x86-64.exe fetch -config="C:\TETRA\config.xml" -once -mirror C:\TETRA\Signatures.Open the command line and navigate to the C:\TETRA folder.Create a new folder called Signatures inside the TETRA folder.Unzip the software package in this folder.Copy the zipped AMP updater software package and configuration file to the TETRA folder created.Create a new folder on the root drive, name it TETRA.To use the default pool, change the -mirror folder in the provided steps to reflect the default web hosting path ( C:\inetpub\wwwroot) Directory Creation Note: The steps below are based on the new IIS Application Pool to host the signatures, not the default Application Pool. Confirm your AMP for Endpoints Dashboard portal, download the Updater Software Package and configuration file.Confirm your Hosting Server Operating System (OS).Ensure that the traffic is allowed passed the proxy without any modification while in transit.
#AMP STEPS CUSTOMER SERVICE UPDATE#
Warning: If AMP is configured with a Proxy server, all update traffic (including TETRA) will continue to be sent through the proxy server, directed to your local server. Note: Server Hosts (IIS, Apache, Nginx) are third-party products and are not supported by Cisco, please refer to the support teams for respective products for questions outside the provided steps.
#AMP STEPS CUSTOMER SERVICE FULL#
Note: For full details into enabling Local Update Server configuration and requirements, please refer to Chapter 25 of the AMP for Endpoints User Guide, available here. Configured HTTPS Local Update Server option.Configured Server hosts with HTTPS enabled, valid trusted certificate installed.Knowledge of hosting software such as, IIS (Windows only), Apache, Nginx.Knowledge of Server hosts such as, Windows 2012R2 or CentOS 6.9 x86_64.This document describes detailed configuration steps for Cisco Advanced Malware Protection (AMP) TETRA Update Server.